Terms & Conditions

These terms apply to all transactions on the Leir Studio website (Agnes Edda Guðlaugsdóttir), reg. no. 1401982779, Víðimelur 49, 107 Reykjavík. By placing an order the customer confirms having read and accepted these terms.

Agnes Edda Guðlaugsdóttir
Reg. no. 1401982779
Víðimelur 49, 107 Reykjavík
Email: leir@leir.is
Phone: 663 3025

Leir Studio sells handmade ceramics and offers ceramics courses and access to a ceramics studio. Each piece is handmade, so minor variation between items is to be expected. Colours displayed on screen may differ from the actual product.

All prices are in Icelandic krónur (ISK) and include VAT where applicable. Payment is processed by card via the Straumur payment gateway. Card details are sent encrypted directly to Straumur and are not stored by Leir Studio.

An order is considered confirmed once the payment has gone through and a confirmation has been sent by email to the customer.

Once an order is placed, the customer receives a confirmation with a tracking number by email. This email constitutes the contract between Leir Studio and the customer. If no confirmation arrives within 24 hours, please contact leir@leir.is.

Orders are shipped within Iceland via Pósturinn or an equivalent carrier. Estimated domestic delivery time is 2–7 business days from the order date. Shipping cost is shown before payment is completed.

International shipping is available by arrangement — please contact leir@leir.is before placing an order.

Pursuant to Icelandic Act no. 16/2016 on consumer contracts, the customer has the right to withdraw from a purchase within 14 days of receiving the goods, without giving any reason. To exercise this right, send notice to leir@leir.is within the period.

The goods must be returned unused, in the same condition and original packaging. Return shipping is at the customer's expense. Refunds are processed within 14 days of receiving the returned goods, using the same payment method as the original purchase.

The right of withdrawal does not apply to goods that have been made or customised to the customer's specifications, cf. Art. 18 of Act no. 16/2016.

If a delivered item is faulty or damaged, please notify leir@leir.is within 14 days of receipt, ideally with a photograph. The customer is entitled to repair, replacement or refund in accordance with Act no. 48/2003 on consumer purchases.

Course registration is binding once payment has been made. Cancellations made at least 14 days in advance receive a full refund. After that, refunds are only made in exceptional cases. Leir Studio reserves the right to postpone or cancel a course; in such cases the payment is refunded in full.

Leir Studio processes personal data in accordance with Icelandic Act no. 90/2018 on data protection and EU Regulation 2016/679 (GDPR).

Data collected: name, email address, postal address, and phone number provided when placing an order.

Purpose and legal basis: Data is used solely to fulfil the order and communicate with the customer (performance of a contract, Art. 6(1)(b) GDPR).

Retention: Order records are kept for 7 years to comply with mandatory accounting obligations under Icelandic law.

Third-party processors: Card payment details are handled by Straumur and are not stored by us. Order confirmation emails are sent via Resend. The website is hosted on Vercel.

Your rights: You have the right to access, correct, erase, restrict processing of, and receive a portable copy of your data, and to object to processing. To exercise these rights, contact leir@leir.is.

If you have a complaint about how your data is handled, you may contact the Icelandic Data Protection Authority (Persónuvernd) at www.personuvernd.is.

These terms are governed by Icelandic law. Disputes that cannot be resolved amicably may be referred to the Icelandic Consumer Disputes Committee (kærunefnd vöru- og þjónustukaupa) or to the District Court of Reykjavík.

Questions about these terms or an order can be sent to leir@leir.is.